Custom Product Process — Design to Delivery
From brief to bulk shipment in ~4–6 weeks — 48-hour mockups, free artwork, 7–14 day samples, and 20-day bulk production at our GRS & Sedex certified Suzhou factory.

Step 1
Brief & specs
48h team review
48h
Digital mockup
Free artwork included
7–14d
Sample production
2–5 units per SKU
20d
Bulk production
After sample approval
Step 1 — Brief & Specs Review
Send your logo, target fabric, GSM, dimensions, decoration method, destination market, and estimated quantity.
- MOQ 50 pcs per design — pilot new lines without container-load commitments
- Accept briefs for towels, blankets, bags, and accessories
- Account team reviews and confirms schedule within 48 hours
- Decoration: dye-sublimation, screen print, embroidery, woven label


Step 2 — Free Artwork Design
In-house designers prepare artwork at no extra charge — vector conversion, placement, color, and repeat patterns included.
- Submit AI/EPS/PDF vector files or raster logos for conversion
- Pattern library access for private-label programs
- See artwork requirements for full file spec
- Standard artwork preparation — $0 setup fee
Step 3 — 48-Hour Virtual Mockup
Digital mockup on actual product photography — review, revise, and approve before physical sampling.
- Mockup delivered within 48 hours of artwork sign-off
- Revisions typically returned within 24 hours
- Eliminates costly sampling mistakes at the layout stage
- Most buyers confirm design at mockup and proceed to strike-off


Step 4 — Sample & 20-Day Bulk Production
Physical sample verification, then bulk run with GRS/Sedex compliance and AQL 2.5 pre-shipment QC.
- Pre-production sample: 2–5 units per SKU, 7–14 day lead
- Sample fees credited against bulk orders within 60 days
- 20-day bulk lead after sample approval
- Trade Assurance escrow · DHL/UPS/FedEx · FBA delivery
Frequently Asked Questions
How long does the custom product process take?
What is the MOQ for the custom product process?
Is artwork design really free?
Which factory produces the bulk order?
What payment protection do you offer?
Can I see a sample before bulk order?
Ready to start your custom product program? Our team responds within 24 hours.
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