SVC-001 · 4-Step OEM/ODM · MOQ 50 pcs
Custom Product Process — Design to Delivery
From brief to bulk shipment in ~4–6 weeks — 48-hour mockups, free artwork, 7–14 day samples, and 20-day bulk production at our GRS & Sedex certified Suzhou factory.
Step 1
Brief & specs
48h team review
48h
Digital mockup
Free artwork included
7–14d
Sample production
2–5 units per SKU
20d
Bulk production
After sample approval
Step 1 — Brief & Specs Review
Send your logo, target fabric, GSM, dimensions, decoration method, destination market, and estimated quantity.
- MOQ 50 pcs per design — pilot new lines without container-load commitments
- Accept briefs for towels, blankets, bags, and accessories
- Account team reviews and confirms schedule within 48 hours
- Decoration: dye-sublimation, screen print, embroidery, woven label
Step 2 — Free Artwork Design
In-house designers prepare artwork at no extra charge — vector conversion, placement, color, and repeat patterns included.
- Submit AI/EPS/PDF vector files or raster logos for conversion
- Pattern library access for private-label programs
- See artwork requirements for full file spec
- Standard artwork preparation — $0 setup fee
Step 3 — 48-Hour Virtual Mockup
Digital mockup on actual product photography — review, revise, and approve before physical sampling.
- Mockup delivered within 48 hours of artwork sign-off
- Revisions typically returned within 24 hours
- Eliminates costly sampling mistakes at the layout stage
- Most buyers confirm design at mockup and proceed to strike-off
Step 4 — Sample & 20-Day Bulk Production
Physical sample verification, then bulk run with GRS/Sedex compliance and AQL 2.5 pre-shipment QC.
- Pre-production sample: 2–5 units per SKU, 7–14 day lead
- Sample fees credited against bulk orders within 60 days
- 20-day bulk lead after sample approval
- Trade Assurance escrow · DHL/UPS/FedEx · FBA delivery
Frequently Asked Questions
How long does the custom product process take?
Typically 4–6 weeks: 48h mockup → 7–14d sample → 20d bulk → transit. Rush scheduling available on request.
What is the MOQ for the custom product process?
Standard MOQ is 50 pcs per design for towels, blankets, bags, and accessories.
Is artwork design really free?
Yes — free layout, mockup, and pattern library for qualified B2B OEM/ODM orders. Submit vector files or have our team convert your logo.
Which factory produces the bulk order?
GRS & Sedex certified factory in Suzhou, Jiangsu — No. 370, Yintong Road, Dongnan Development Zone. Factory capabilities →
What payment protection do you offer?
Trade Assurance escrow — funds release after AQL 2.5 pre-shipment inspection and shipping documentation.
Can I see a sample before bulk order?
Yes — 2–5 units per SKU after mockup approval. Sample fees credited against bulk orders within 60 days.