Custom Product Process — Design to Delivery
From brief to bulk shipment in ~4–6 weeks — 48-hour mockups, free artwork, 7–14 day samples, and 20-day bulk production at our GRS & Sedex certified Suzhou factory.
Step 1
Brief & specs
48h team review
48h
Digital mockup
Free artwork included
7–14d
Sample production
2–5 units per SKU
20d
Bulk production
After sample approval
Step 1 — Brief & Specs Review
Send your logo, target fabric, GSM, dimensions, decoration method, destination market, and estimated quantity.
- MOQ 50 pcs per design — pilot new lines without container-load commitments
- Accept briefs for towels, blankets, bags, and accessories
- Account team reviews and confirms schedule within 48 hours
- Decoration: dye-sublimation, screen print, embroidery, woven label
- ≤ 24h inquiry response (working hours, Mon–Fri)
Step 2 — Free Artwork Design
In-house designers prepare artwork at no extra charge — vector conversion, placement, color, and repeat patterns included.
- Submit AI/EPS/PDF vector files or raster logos for conversion
- Pattern library access for private-label programs
- See artwork requirements for full file spec
- Standard artwork preparation — $0 setup fee
- 2–3 days free artwork turnaround from vector conversion to layout
Step 3 — 48-Hour Virtual Mockup
Digital mockup on actual product photography — review, revise, and approve before physical sampling.
- Mockup delivered within 48 hours of artwork sign-off
- Revisions typically returned within 24 hours
- Eliminates costly sampling mistakes at the layout stage
- Most buyers confirm design at mockup and proceed to strike-off
- Mockup delivered within 48 hours of artwork sign-off
Step 4 — Sample & 20-Day Bulk Production
Physical sample verification, then bulk run with GRS/Sedex compliance and AQL 2.5 pre-shipment QC.
- Pre-production sample: 2–5 units per SKU, 7–14 day lead
- Sample fees credited against bulk orders within 60 days
- 20-day bulk lead after sample approval
- Trade Assurance escrow · DHL/UPS/FedEx · FBA delivery
- sample 5–7d · bulk 25–35d (rush 500+ pcs: 3–5d sample · 15d bulk)
Updated August 2026 · 24h inquiry · 48h quote · 5–7d sample · 25–35d bulk.
How long does each stage of custom production take?
Galink's custom production runs on six timed stages — inquiry response within 24 working hours, written quotation within 48 working hours, free artwork in 2–3 days, virtual mockup within 48 hours, sampling in 5–7 days after artwork lock, and bulk production in 25–35 days. Rush 500+ piece POs finish bulk in 15 days.
| Stage | Working time | Owner | Notes |
|---|---|---|---|
| Inquiry response | ≤ 24 hours | Sales | Working hours, Mon–Fri |
| Written quotation | ≤ 48 hours | Sales + merchandising | Includes MOQ and lead-time block |
| Free artwork | 2–3 days | In-house design | Vector conversion + layout |
| Virtual mockup | ≤ 48 hours | Design | Photorealistic preview on chosen product |
| Sample (post artwork lock) | 5–7 days | Sample room | 3–5 days for repeat-spec rush |
| Bulk production | 25–35 days | Production lines | 15 days for 500+ pcs rush tier |
| Pre-shipment QC (AQL 2.5) | 1 day | QC team | Mandatory on every PO |
| Shipping (FOB / CIF / DDP) | Per Incoterms | Logistics | Sea / air / courier |
- Repeat orders skip sampling — bulk lead drops to 20–25 days for known specs
- Rush tier starts at 500 pcs per design/color; price uplift quoted case-by-case
- Sample fee refunded against confirmed bulk PO of agreed size
Updated August 2026 · 4-step QC · 98.5% yield (defect-free).
How do you run quality control during production?
QC runs at four gates across every bulk PO — incoming material inspection, in-line checks during production, AQL 2.5 pre-shipment sampling, and final inspection before container load. The combined pre-shipment result is a 98.5% yield rate (defect-free). Each gate has its own scope and standard:
- Incoming materials: fabric GSM verification, color lot check against approved swatch, hand-feel sample
- In-line: print registration and colorfastness spot-checks during the production run
- AQL 2.5 pre-shipment: sampling per the agreed buyer contract (AQL 1.0 / 2.5 / 4.0)
- Final inspection: carton count, poly bag / insert verification, and pre-load container photo record
Frequently Asked Questions
How long does the custom product process take?
What is the MOQ for the custom product process?
Is artwork design really free?
Which factory produces the bulk order?
What payment protection do you offer?
Can I see a sample before bulk order?
How long does each production stage take from inquiry to shipment?
Inquiry response within 24 working hours, written quotation within 48 hours, free artwork in 2–3 days, virtual mockup within 48 hours, sampling in 5–7 days after artwork lock, bulk production in 25–35 days, and AQL 2.5 pre-shipment QC on every PO before container load.
Can rush orders finish faster than 25–35 days?
Yes — rush POs of 500+ pieces per design/color finish bulk production in 15 days, with sample lead compressed to 3–5 days. Repeat orders skip sampling and drop bulk lead to 20–25 days. A rush uplift is quoted case-by-case.
How does Galink run quality control during production?
QC runs at four gates on every bulk PO — incoming material inspection, in-line checks during production, AQL 2.5 pre-shipment sampling, and final inspection before container load. The combined result is a 98.5% yield rate (defect-free). Full QC scope and lab test methods live on the dedicated QC page.
Ready to start your custom product program? Our team responds within 24 hours.
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